FAQs
General Questions
01

How do I register at Aviator?

Click on the "Register Now" option in the top header and enter the required details. Ensure the information provided is accurate. Once you click on register now and verify your OTP, you'll become a member of Aviator.

02

Can I play if I'm under 18 years old?

No, you must be at least 18 years old to open an account at Aviator. We take underage gaming seriously and use measures to prevent access to minors. Ensure you meet the legal age requirement before enjoying the Aviator online casino and sports games.

03

Where can I access my personal information?

You can find your personal information under "My Profile" under the menu section on the Aviator website.

04

Can I have multiple accounts?

No, Aviator allows only one account per customer to maintain fairness and comply with licensing regulations.

05

How do I contact customer support?

Click on the Customer Support button on the website and choose your preferred method of contact. Our support is always ready to assist you 24x7

06

I forgot my password.

Click on the "Log In" button and then select "Reset Password." You can reset your password by entering your mobile number & security code to receive a Recovery code OTP. Alternatively, contact customer care for assistance.

Deposits & Withdrawals
01

How do I deposit money to Aviator?

First, you need to Log in and click on the "Deposit" button. Select your payment method, choose an amount, and follow the steps. Payment methods include Bank transfer, UPI, Paytm, PhonePe, GPay, Crypto & others.

02

When will I receive my money after a withdrawal?

Aviator processes withdrawal requests as quickly as possible. The time it takes to receive your money depends on the payment method, usually within minutes. Please contact customer care for any concerns.

03

My deposit failed. What should I do?

Ensure all deposit information is correct, and that you are on the correct page. Check for sufficient funds and possible bank limitations. If issues persist, contact customer support.

04

Are there any fees for deposits or withdrawals?

Aviator does not charge any fees for deposits or withdrawals.

05

I made a deposit, but my balance hasn't been updated.

Contact customer support with a screenshot of the missing deposit. They will help locate the funds.

Bonus
01

What is a bonus?

A bonus is extra money provided by Aviator based on different actions. Bonus terms can be clarified with the customer support team. The Bonuses get added to the bonus wallet.

02

What bonuses do I get at Aviator?

Aviator offers various bonuses. Visit the Promotions page for details. Bonuses are tailored for different types of customers.

03

How do I get bonuses?

Bonuses are automatically credited to your account under the bonus wallet (visible under the Menu) based on the promotions you participate in.

Sports & Casino
01

Can I try games without depositing money?

Yes, a few games in the "Casino" section can be played in demo mode, allowing you to explore without real money.

02

What happens if the game freezes or I lose connection?

You won't lose funds or winnings if a game is interrupted. Restart the game, and you will resume where you left off. In case of any challenges, reach out to the support team.

03

A game isn't loading. What should I do?

Try refreshing the page, logging in and out, or restarting your browser. If the issue persists, contact customer support.

04

How do I find a specific game?

Use the search bar to find a game by typing its name.

Security
01

Is my money safe at Aviator?

Yes, all funds are secure at Aviator. We maintain high security standards to protect your money and personal information.

02

How does Aviator store my personal information?

All personal information is stored securely, with multiple layers of protection in place.